DISCLAIMER

Oz Refunds operates on principles of trust, integrity and the delivery of outstanding products and services. Oz Refunds is committed to customer satisfaction and maintaining the privacy our customers. Any online account information will be treated with complete integrity.

Security is a top priority and protecting your privacy is what you should expect from ozrefunds.com.au

YOUR PRIVACY

Our Commitment to Your Privacy: As a client of Oz Refunds we are committed to ensuring the privacy of your information and we understand how important the privacy of you personal information is to you. With the introduction of the amendments to the Privacy Act 1988 we ensure our policies are adhered to.

You can be assured, as a client of Oz Refunds that we will make every reasonable effort to protect and keep confidential any information you provide to us. We will not sell or release your name or information to any outside organisations except for the purposes of our own analysis (and in these cases will only do so in aggregate form without identifying individual clients) or when external companies offer a product or service which we consider would be beneficial or of interest to our clients.

The following statement addresses the relevant privacy policies Oz Refunds has in place to protect your personal information, whether it was gained via mail, e-mail, fax, telephone, our website or a visit to an office. If you have any question relating to this privacy statement, please do not hesitate to contact us.

Why do we collect Personal Information? Our primary objective in collecting personal information from you is to provide you with the most efficient service making your Oz Refunds experience easier and quicker.

Responsible Use of Information: With your consent, we may use your contact/personal details to send you information about our company and services that we feel may be of interest to you, and to contact you from time to time to obtain your feedback about our products and services. We may disclose personal information to third parties when we contract out some functions and activities, such as names and addresses to mailing houses to mail information about our company or for audit purposes to ensure the integrity of our accounting systems.

We will not use your personal information for any purpose which is not related to the products or services we provided to you or for any purpose for which you would not reasonably expect us to use the information. However, your information may be used to enable Oz Refunds to offer you other products and services that will enhance our relationship with you. It is your decision whether you wish us to provide this service to you. We may release information about you where there is a duty to the public to disclose that information, where we are required or authorised by law or where the interest of Oz Refunds require disclosure.

We reserve the right, unless specifically advised otherwise, to send you further information on Oz Refunds products and services.

Information Requested by Another Organisation: Your information will be used to complete your taxation return and we only share this information with authorised Government bodies such as the Australian Taxation Office.

Your personal information will be treated with respect and will not be disclosed to any other individual or organisation without your express written consent.

Quality of Personal Information: Our priority is to ensure that your personal information is accurate, complete and current. To assist us with this, please advise us if any of the details you have provided change. Further, if you believe that the information we have about you is not accurate, complete or up-to-date, please contact us and we will take all reasonable steps to correct the information.

Contact Information: If you have any questions about this privacy statement, or your dealings with Oz Refunds, you can contact us via the following methods:

Financial Information: All financial information collected on our site will remain absolutely confidential and will never be disclosed to any non-affiliated companies except as required by law. Financial information includes information such as credit card numbers and bank account information.

Identifying and Contact Information: From time to time, you may be asked to provide certain Identifying and Contact Information, such as your name, e-mail address, mailing address, telephone number, user name, and demographic information. This information is used to verify your identity, determine your eligibility for special programs or services we may offer and complete transactions. At times it will be necessary to use your Contact Information to communicate with you concerning administrative matters, responding to your requests and notifying you of the status of your transactions. However, we will never disclose Identifying and Contact Information to third parties without your consent except as required by law.

Tax Related Information: When you prepare or file a tax return with us, the information contained in your tax return will be treated with extreme care and confidence. From time to time, we may ask your permission to share certain information contained in your tax return, such as home ownership queries, with our affiliates and business partners in order to better serve you. However, we will never disclose any tax return information without your consent except as required by law.

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